This is the CC status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
As always, if you are experiencing any issues with CC, don't hesitate to get in touch with us at support.gainsight.com and we'll get back to you as soon as we can.
Please refer to Product Updates for more information about release features.
Status of our EMEA Community Infrastructure
Operational
90 days ago
99.97
% uptime
Today
Status of our EMEA Community Infrastructure
?
Operational
90 days ago
99.94
% uptime
Today
API
?
Operational
Customise mode
?
Operational
Email notifications
Operational
Embeddable Widget
Operational
Events Module
Operational
Topic Moderation
Operational
Freshdesk Integration
Operational
Gainsight Integration
Operational
Gamification
Operational
Groups Module
Operational
Ideation Module
Operational
Knowledge Base
Operational
Mega Menu
Operational
Phrases
Operational
Private Messages
Operational
Product Updates Module
Operational
Productboard Integration
Operational
Reporting & Analytics
Operational
Salesforce Integration
Operational
Search Functionality
Operational
Skilljar Integration
Operational
Spam Filter
Operational
Single Sign On (SSO)
Operational
Text Editor
Operational
Topic Creation
Operational
Zapier Integration
Operational
Zendesk Integration
Operational
User overview
?
Operational
90 days ago
100.0
% uptime
Today
Status of our US Community Infrastructure
Operational
90 days ago
99.97
% uptime
Today
Status of our US Community Infrastructure
?
Operational
90 days ago
99.94
% uptime
Today
API
?
Operational
Customise mode
?
Operational
Email Notifications
Operational
Embeddable Widget
Operational
Events Module
Operational
Topic Moderation
Operational
Freshdesk Integration
Operational
Gainsight Integration
Operational
Gamification
Operational
Groups Module
Operational
Ideation Module
Operational
Knowledge Base
Operational
Mega Menu
Operational
Phrases
Operational
Private Messages
Operational
Product Updates Module
Operational
Productboard Integration
Operational
Reporting & Analytics
Operational
Salesforce Integration
Operational
Community Search
Operational
Skilljar Integration
Operational
Spam Filter
Operational
Single Sign On (SSO)
Operational
Text Editor
Operational
Topic Creation
Operational
Zapier Integration
Operational
Zendesk Integration
Operational
User Overview
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Sep 3, 22:56 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 3, 19:44 CEST
Update -
We are continuing to work on a fix for this issue.
Sep 3, 19:44 CEST
Update -
The root cause was identified, and the performance is back to expected performance. We will continue monitoring this incident.
Sep 3, 19:43 CEST
Identified -
We identified a degraded performance especially on the homepages of our US communities. The investigation is ongoing into what is the root cause to this.
Sep 3, 18:49 CEST