This incident has been resolved, login on private communities is back to normal. Any more residual issues please email email@example.com.
Posted May 11, 2021 - 15:34 CEST
A fix has been implemented - any affected communities should be returning to normal now.
Posted May 11, 2021 - 15:26 CEST
The issue has been localised to a problem with communities who are in private mode only - most customer communities are unaffected by this. We are working on reverting this asap now.
Posted May 11, 2021 - 15:13 CEST
We are aware of and are investigating an issue with platform login where a redirection error is being shown.
Posted May 11, 2021 - 15:07 CEST
This incident affected: Status of our EMEA Community Infrastructure (Status of our EMEA Community Infrastructure) and Status of our US Community Infrastructure (Status of our US Community Infrastructure).