Issue with creating + loading platform posts

Incident Report for CC Status Page

Resolved

This issue has been resolved and all processed events (e.g counters, subscriptions, likes) should have now caught up. If there's any outstanding issues please just contact support@insided.com.

Posted Feb 23, 2021 - 17:19 CET

Monitoring

A fix for this issue has been implemented and communities should be back to normal, we are monitoring the results closely. The issue was traced to a failure in a supporting internal API, we will update this page as more information becomes available.

Posted Feb 23, 2021 - 16:59 CET

Identified

We are aware of a major platform issue currently and are deploying a fix for this issue now.

Posted Feb 23, 2021 - 16:46 CET

This incident affected: Status of our EMEA Community Infrastructure (Status of our EMEA Community Infrastructure) and Status of our US Community Infrastructure (Status of our US Community Infrastructure).