System Status
All Systems Operational

About This Site

This is the inSided status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with inSided, don't hesitate to get in touch with us at support@insided.com and we'll get back to you as soon as we can.

Status of our EMEA Community Infrastructure Operational
90 days ago
99.96 % uptime
Today
Status of our EMEA Community Infrastructure ? Operational
90 days ago
99.96 % uptime
Today
API ? Operational
Customise mode ? Operational
Email notifications Operational
Embeddable Widget Operational
Events Module Operational
Topic Moderation Operational
Freshdesk Integration Operational
Gainsight Integration Operational
Gamification Operational
Groups Module Operational
Ideation Module Operational
Knowledge Base Operational
Mega Menu Operational
Phrases Operational
Private Messages Operational
Product Updates Module Operational
Productboard Integration Operational
Reporting & Analytics Operational
Salesforce Integration Operational
Search Functionality Operational
Skilljar Integration Operational
Spam Filter Operational
Single Sign On (SSO) Operational
Text Editor Operational
Topic Creation Operational
Zapier Integration Operational
Zendesk Integration Operational
Status of our US Community Infrastructure Operational
90 days ago
99.97 % uptime
Today
Status of our US Community Infrastructure ? Operational
90 days ago
99.97 % uptime
Today
API ? Operational
Customise mode ? Operational
Email Notifications Operational
Embeddable Widget Operational
Events Module Operational
Topic Moderation Operational
Freshdesk Integration Operational
Gainsight Integration Operational
Gamification Operational
Groups Module Operational
Ideation Module Operational
Knowledge Base Operational
Mega Menu Operational
Phrases Operational
Private Messages Operational
Product Updates Module Operational
Productboard Integration Operational
Reporting & Analytics Operational
Salesforce Integration Operational
Community Search Operational
Skilljar Integration Operational
Spam Filter Operational
Single Sign On (SSO) Operational
Text Editor Operational
Topic Creation Operational
Zapier Integration Operational
Zendesk Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 22, 2022

No incidents reported today.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022
Resolved - EU communities are stabilised and behaviour has returned to normal.
May 18, 17:57 CEST
Monitoring - We have identified the issue as a large distributed denial-of-service (DDoS) attack on one of our instances that used up all the connections to our EU database which in turn brought all other EU instances offline. Our firewall has now prevented these attacks but please let us know if you are experiencing any more issues by raising a ticket with support@insided.com

We apologise for the inconvenience and will be taking appropriate action to mitigate this in future.

May 18, 17:30 CEST
Update - We are continuing to investigate this issue and will update you once we have diagnosed and communities are back online
May 18, 17:22 CEST
Investigating - We are currently investigating an issue that looks to have affected all EU based communities and taken them offline.
May 18, 17:21 CEST
May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.